Privacy Policy

Welcome to Fresh Era Roofing, serving Houston, TX, and the surrounding areas. We are committed to protecting the privacy of our clients and website visitors. This Privacy Policy outlines the types of information we collect, how it’s used, and the steps we take to ensure your personal information is handled appropriately.

1. Information Collection:

  • Personal Information: We collect personal information such as your name, address, telephone number, and email address when you request a quote, schedule a service, or otherwise interact with us. This information is used to respond to your inquiries, provide services, and communicate with you about our offerings.
  • Technical Information: We may collect non-identifying information about your visit to our website, including the type of browser you use, access times, pages viewed, and the route you took through our website. This information helps us understand how visitors use our site and improve their experience.

2. Use of Information:

  • Service Delivery: Your information allows us to deliver the roofing services you request, manage transactions, and provide customer support.
  • Communication: We may use your information to communicate with you about your projects, send updates about our company, or respond to your inquiries.
  • Improvement of Services: We may use the information we collect to improve our services and website, understand customer preferences, and enhance user experience.

3. Sharing of Information:

  • Service Providers: We may share your information with third parties who perform services on our behalf, such as scheduling or customer service, under confidentiality agreements.
  • Legal Obligations: We may disclose your information if required to do so by law or in response to a subpoena or court order.
  • Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets.

4. Security of Your Information:

We take the security of your personal information seriously and implement a variety of security measures to maintain the safety of your personal data. However, no method of transmission over the Internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

5. Cookies and Tracking Technology:

Our website may use “cookies” to enhance the user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent.

6. Changes to This Privacy Policy:

Fresh Era Roofing reserves the right to update or change our Privacy Policy at any time. We encourage you to periodically review this page for the latest information on our privacy practices.

7. Your Consent:

By using our services or website, you consent to our collection and use of your personal information as described in this Privacy Policy.

8. Contacting Us:

If there are any questions regarding this Privacy Policy, you may contact us using the information below:

Fresh Era Roofing
Beaumont, TX