Privacy Policy

Last Updated: August 10, 2025

This Privacy Policy (the “Policy”) describes how we collect, use, and safeguard your information when you interact with Fresh Era Roofing Beaumont (the “Website”) or when you submit a service inquiry through the Website.

By using the Website, you agree to the terms outlined in this Policy.

Information We Collect and How It Is Used

When you engage with our Website, we collect information you provide through required form fields, such as your name, contact details, and service-related inquiries.

We use this information solely to respond to your requests, deliver services, and connect you with our Premier Partners (as defined in our Terms of Service), who may share it with their agents, employees, contractors, clients, or other authorized parties to fulfill your request.

We do not sell your personal information. We may, however, use your details to update you about our services, offers, or policy changes unless you request otherwise.

Your Rights and Choices Regarding Your Data

You have full control over how your information is used. You may request to:

Review the personal information we have about you.
Correct or update any of your information.
Request deletion of your personal data.
Express concerns about how your data is handled.

To exercise these rights, please contact us at [email protected].

How We Safeguard Your Information

We implement both physical and digital security measures to protect your personal information. Sensitive data—such as payment information—is encrypted during transmission and stored in secure systems.

Only authorized personnel who require access to perform their duties (such as customer service or quote preparation) can view personally identifiable information.

Privacy Rights for California Residents (CCPA Compliance)

Under the California Consumer Privacy Act (“CCPA”), residents of California have specific rights regarding their personal information. These include:

Types of Personal Information Collected

Identifiers: First and last name, email address, phone number, physical address, IP address.
Website Interaction Data: Information gathered through your use of the Website, such as forms submitted and browser/device data.

Sources of Data Collection

We may gather personal information from:

Direct submissions from you via the Website, phone, or email.
Premier Partners, vendors, and service providers.
Publicly available sources, including social media platforms.
Your use and navigation of our Website.

Purposes for Collection and Use

We collect and process personal information to:

Provide requested services or quotes.
Deliver customer support.
Improve our Website and services.
Meet legal and regulatory obligations.

Data Retention Practices

We retain your information only for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law.

Who We Share Your Information With

Your personal data may be shared with:

Service providers assisting in our operations.
Premier Partners and their affiliates.
Contractors you have authorized.
Legal or governmental authorities when required.

Exercising Your California Privacy Rights

California residents may request to:

Know what personal information we have collected.
Request deletion of their personal information (with certain legal exceptions).
Receive non-discriminatory treatment for exercising privacy rights.

Requests must be submitted to [email protected] with your full name, contact details, and date of request. Authorized agents may act on your behalf with proper written authorization.

If you believe we have not adhered to this Privacy Policy, please contact us at [email protected].